Posted by Howells Recruitment • £16/hr to £16.50/hr
We are recruiting for a Housing Association, who are currently looking for a Complaints Officer to join their Repairs and Maintenance team in Teddington, this role will be handling Stage 2 complaints.
Complaints Advisor - Repairs and Maintenance in Social Housing
Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner.
You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer.
With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation.
Posted by Hays Specialist Recruitment Limited • £12/hr to £16/hr
A reputable social housing organisation is seeking a temporary Customer Service Representative until the end of January 2025, who will be responsible for managing a caseload of Stage 1 and Stage 2 complaints from customers from all service areas across the organisation.
Your new company
You will approach each case with excellent interpersonal skills and have an empathetic yet objective approach.
Posted by Pertemps Plymouth Commercial • £12.97/hr
Introduction
We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.
If you have a background in call centres or complaints handling, this role could be the perfect fit for you.
Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth.
We are currently seeking a Customer Service Support Officer to join our client Devon and Cornwall Police, an esteemed organisation within the police industry.
This is a temporary role with a competitive hourly rate of £12.21.
You will be working out of Andy Hocking House, Middlemoor HQ
We are currently seeking a Customer Service Support Officer to join our client Devon and Cornwall Police, an esteemed organisation within the police industry.
This is a temporary role with a competitive hourly rate of £12.21.
You will be working out of Andy Hocking House, Middlemoor HQ
We are currently seeking a Customer Service Support Officer to join our client Devon and Cornwall Police, an esteemed organisation within the police industry.
This is a temporary role with a competitive hourly rate of £12.21.
You will be working out of Andy Hocking House, Middlemoor HQ