Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner.
You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer.
With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation.
Posted by Morgan Hunt Recruitment • £25K/yr to £30K/yr
General
We currently have a great opportunity with a Housing organisation for a Complaints Resolutions Assistant role on a full-time fixed-term contract basis for 3-6 months.
This is an office-based role located in Hertfordshire, requiring the successful candidate to work 5 days a week in the office.
Responsibilities of Complaints Resolutions Assistant
- Deliver exceptional customer service across the Operations Directorate, championing customer care and serving as a customer ambassador.
A unique opportunity has arisen for a Resident Project and Complaints Manager with a well-respected charity dedicated to providing high-quality, affordable rental homes in Central London.
If you're a proactive leader who's skilled in project management, customer service, and complaints handling, this role could be the perfect fit for you!
Are you ready to make a real impact on residents' lives while working in a supportive, mission-driven environment?
Study Tech specialises in supporting individuals eligible for Disabled Students' Allowances within higher education.
We are a Social Enterprise working with disabled people, providing specialist computer equipment, 1-1 training and have an in-house technical support team.
We are currently recruiting for an Administrator for our client, a well established presence in the Upminster/Ockendon area.
Working in an office environment, duties of the role will include, but may not be limited to, answering and directing phone calls, data input, processing and inputting orders, emailing clients and line managers and cross selling products, chasing quotations and helping with sales.
Applicants must be prepared to work in a fast paced environment, have a keen eye for detail, have a professional approach to work and be able to commit to a Monday to Friday, full time role and be comfortable updating a CRM system.