Posted by Howells Recruitment • £24K/yr to £25K/yr
It will be your responsibility to liaise with residents to resolve complaints and prevent and limit dissatisfaction quickly and efficiently.
We are working with one of the UK's leading House Builders who are looking for a successful and proactive Customer Service Administrator to join their team based in Norwich.
We are seeking a diligent and empathetic Complaints Officer who will play a crucial role in managing and resolving resident complaints.
This position offers the opportunity to contribute to the continuous improvement of housing services by ensuring resident concerns are addressed effectively and professionally.
Hyperion Partners is recruiting on behalf of a respected housing association that is committed to providing high-quality services to its residents.
As a Complaints Handler, you will report into our Complaints Manager and your primary responsibility will be managing complaints from our customers.
You'll act as a key person for ensuring complaints are acknowledged promptly and handled professionally.
About the role
Our Complaints team is looking for an enthusiastic, highly-organised, and detail-oriented person to play an active role in the quality assurance and customer service of our growing company.
I am looking for a candidate with a strong background in customer service and complaints handling, along with excellent communication skills and a positive attitude.
This role is perfect for someone who thrives in a dynamic environment and is passionate about delivering top-notch customer service.
This role is based near to Shoeburyness, Essex and offering a selection of excellent benefits.
As a Complaints Advisor in the financial services industry, you will be responsible for managing and resolving customer complaints efficiently and effectively.
Your primary objective will be to ensure that all customer grievances are addressed promptly while adhering to regulatory requirements and company policies.
You will play a crucial role in maintaining customer satisfaction and upholding the reputation of the organization.
Posted by The Portfolio Group • £25K/yr to £27K/yr
CLIENT CARE ADVOCATE - RESOLUTIONS.
FULL TIME OFFICE BASEDN- Manchester - 25k profit share .
My client is a Global Outsourcing Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses across the UK, they have been providing these services for over 40 years and have huge growth plans in place.
We are looking for a Casework Administrator to work as part of the Casework Support Team offering excellent
Customer service to stakeholders and cover administrative functions within the organisation.
Benefits: 28 days' annual holiday plus bank holidays, Gym membership contribution, cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.