Complaints & Customer Care Administrator - 4 months temporary to perm - Immediate start - Coventry based - 9am - 5pm some Hybrid working will be available paying £12.20ph.
Luxury office environment with outstanding facilities!
Our client have a brand new team and they are now expanding!
To ensure that proper systems are in operation to monitor complaints and enquiries concerning service delivery and to liaise with other parts of Property Services in the investigation of complaints from the public or local ward Councillors.
To ensure complaints are dealt with and responded to within time frames and monthly targets are met.
To ensure that all duties are being carried out satisfactorily and to the required professional standard and the processing of payments and invoices as required.