We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.
You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.
You'll be working in a dedicated team investigating and working a portfolio of complaints where your work will be quality checked, so there will be some targets to strive for.
They will ensure accuracy of data from the customer to make the initial identification of the complaint code.
As part of the role, you will be working to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
We are looking for a customer service representative for a leading pharmaceutical company based in Marlow.
Posted by Hays Specialist Recruitment Limited • £17/hr to £20/hr
Your new role The primary purpose of the Complaints Officer is to oversee the effective management of complaints, ensuring all concerns are handled with professionalism, sensitivity, and timeliness.
Posted by Meraki Talent Limited • £25K/yr to £27K/yr
Meraki Talent are seeking an experienced Complaints Handler for a permanent opportunity within the heart of Glasgow.
Joining an established team, you will be instrumental in supporting customers through their complaint journey, ensuring a smooth and customer focused service.
Applicants must speak fluent Portuguese at a business level.