I'm currently recruiting for a complaints handler to join a well-established client in Bristol Central, on a 2-month, temporary and full-time (40 hours) basis, fully based in the office 5 days a week.
Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively.
This role involves acting as an intermediary between customers and GGF Members, ensuring fair and satisfactory resolutions to complaints while upholding the organisation's standards of service.
We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team.
You will be required to deal with all customer complaints at the first point of contact ensuring customer satisfaction wherever possible whilst providing exceptional Customer Service.
HRGO are looking to recruit Complaints Advisors to join a fast-paced and energetic office with an immediate start.
This is a fantastic role to work within a great team and an ever-growing business.
We're looking for a Complaints Executive to join our clients Client Relations team on a permanent basis.
You'll work as part of a tight-knit team to respond and resolve complex and/or regulatory complaints relating to multiple products.
This varied role is critical in supporting Service Excellence objectives by using a variety of dispute resolution skills and risk management techniques to ultimately ensure positive customer outcomes are achieved.
Managing a high volume of incoming telephone calls and emails.
General
A Complaints Assistant with really good people skills and an excellent telephone manner is required for this successful, growing local organisation who firmly believe in providing an excellent service to their customers.
My client is a newly launched lender specialising in both credit card and debit accounts - they are now looking for a Complaints Specialist to join their growing Operations team.
The role of the Complaints Handler is a hybrid role.
The successful candidate will split their time between handling customer complaints across all products, services and channels as well as corresponding administration duties that will allow for improved efficiency across the Complaints department.