Your role will include handling regulated customer complaints, queries, Section 75 claims, and dissatisfactions.
We have a fantastic opportunity for an experienced Complaints and Claims handler to join our clients office based in Nottingham on a 9 month fixed term contract.
We are currently recruiting on behalf of a financial organisation based in Nottingham city Centre.
Providing help and advice to customers communicating courteously with customers by telephone, email, letter and face-to-face.
Job Brief
A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team.
As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information and resolve any emerging problems with accuracy and efficiency.
Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner.
Input orders ensuring all information is accurate.
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests.
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
My client is looking for an experienced Customer Service Administrator to join the team.
Deal directly with customers either by telephone, electronically or via a customer portal and to provide best in class' service
A fantastic opportunity to join one of the UK's fastest growing, most innovative Fire and Security Companies, with over 20 years' experience within the industry.
Competitive Salary & Discretionary Bonus & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance Benefits
Avant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands, with eight regional offices employing over 600 people.
With lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes, let us tell you why...
This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry.
A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result!
Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet.
My client is looking for an experienced Customer Service Administrator to join the team.
They now manage several fire and emergency systems for some of the UK largest hotel and pub chains.
A fantastic opportunity to join an independent company, that are becoming industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems.