Posted by Lloyd Recruitment Services Ltd • £25K/yr to £28K/yr
Our client is looking for an experienced customer service individual, who has previous experience of handling and responding to escalated queries and complaints.
This role offers a basic salary of £27k plus an attractive benefits package, and remote working.
Please be advised this remote working includes one day a month in the office, so you must be able to travel to Leatherhead, Surrey and be within a realistic journey time.
We're in an exciting period of growth and to continue prviding our customers with the best service, we're adding to our complaints team.
This team are integral to our success, understanding where service has fallen below the expectations of customers and partners and ensuring that we correct it.
We are seeking a diligent and empathetic Complaints Officer who will play a crucial role in managing and resolving resident complaints.
This position offers the opportunity to contribute to the continuous improvement of housing services by ensuring resident concerns are addressed effectively and professionally.
Hyperion Partners is recruiting on behalf of a respected housing association that is committed to providing high-quality services to its residents.
Posted by Hyperion Partners Ltd • £45K/yr to £48K/yr
The successful candidate will play a key role in enhancing customer satisfaction and ensuring that residents receive the highest standard of care and support.
Hyperion Partners is delighted to be recruiting on behalf of a leading housing association for the role of Customer Resolutions Manager.
This is an exciting opportunity for an experienced professional to lead a team dedicated to delivering exceptional service and resolving customer issues efficiently.
Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for two Customer Service Representative with excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
A combination of a minimum 2 languages, out of the 4 above, is preferred and would be a definite advantage.
Job Summary
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.
Posted by Lloyd Recruitment Services Ltd • £28K/yr to £33K/yr
We are looking for individuals to join our client based in the local area, where you will be the first point of contact for all enquiries relating to areas and debt management.
The focus of this role is to engage with each customer, using your listening skills to build a rapport and understand each element of their case.
Showing empathy, understanding and being non-judgemental you will help put into place a suitable payment plan.
Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for a German Customer Service Representative with an additional European language excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
Job Summary
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.
This requires liaising and working closely with other departments of the organisation.