Ensuring that all complaints are addressed within the timescales set down internally and by our regulator.
Client Services plays a key role in the delivery of the HL strategy by unravelling process or service-related issues that could cause clients to be unhappy.
We solve problems, assess process faults, and work hard to retain our clients by putting things right and rebuilding their trust.
The customer experience for our client is key, providing a positive approach to all queries and complaints.
Reed is working with a leading service provider in Bristol recruiting for a Customer Relations Manager on a full time, permanent basis.
We're looking to speak with candidates that have proven leadership experience as you will be responsible for a team of 4 Advisors, and are big on providing an outstanding customer service.
With roles UK wide, and remote working available, we are looking for a people who have handled financial services related complaints, in a regulated environment.
An opportunity to develop a career with one of the most respected investment and wealth clients in the UK, for an experienced complaints adviser.
This is essential for your application to be considered.
Their specialisms are real estate, banking and finance, commercial, corporate, employment, dispute resolution and litigation.
Our client is an award-winning, full service, commercial law firm and they are rapidly developing a national reputation for its innovative approach to delivering legal services.
They operate in the financial services, leisure, retail & consumer goods, technology & media, renewables, housing and public sectors.
We are recruiting for a Claims Handler to join a vibrant, international law firm who very much focus on the wellbeing of their staff.
The stunning office is in a central location and has a very buzzy feel!
You can expect a generous, competitive basic salary and a full, phenomenal benefits package that covers health, wellbeing and family-based rewards, as well as many generous discounts and wealth-related benefits.
Their specialisms are real estate, banking and finance, commercial, corporate, employment, dispute resolution and litigation.
Our client is an award-winning, full service, commercial law firm and they are rapidly developing a national reputation for its innovative approach to delivering legal services.
They operate in the financial services, leisure, retail & consumer goods, technology & media, renewables, housing and public sectors.
Their specialisms are real estate, banking and finance, commercial, corporate, employment, dispute resolution and litigation.
Our client is an award-winning, full service, commercial law firm and they are rapidly developing a national reputation for its innovative approach to delivering legal services.
They operate in the financial services, leisure, retail & consumer goods, technology & media, renewables, housing and public sectors.