They are looking for an experienced Complaint Handler to join their ever expanding team.
This role is ideal for a a handler with 2 years experience who's looking to take the next step up in their career or a senior complaints handler who's looking for future progression opportunities in a rapidly expanding business.
I'm working with one of the UK's fastest growing Fintechs based in South Wales.
Robert Half are currently recruiting a Customer Service Manager for a scale-up business in Cardiff.
Your role will involve communicating customer sentiment, challenges, and feedback across the organisation to drive enhancements in the customer experience.
The successful candidate will spearhead the management and guidance of a dedicated team of Customer Care Consultants.
A fast-growing multi-sector insurance business in Cardiff is hiring for a Claims Handler to join it's Cardiff based team working on a hybrid basis, as a Claims Handler you will be responsible for reviewing customer data, documents, compliance admin and contracts.
An exciting opportunity awaits for a skilled Claims Handler to join the team and make a direct impact on customer experience within Claims.
What you'll bring to the team
Experience within a motor insurance claims environment (preferred but not mandatory).
This means we provide a range of functions including customer service, claims handling, underwriting, pricing and other car insurance related functions.
Rostella is based in the heart of Cardiff and provides quality car insurance services to car insurance provider Hedgehog in the UK, and more recently travel insurance services to 1Cover in Australia.
We're a data-driven, agile company where everyone is expected to come up with ideas and help implement them to continually improve what we do and how we do it.
You with all aspects of a motor claim from the day it's reported to the day it's settled.
Our client, a leading global claims management company, are looking to recruit Motor Claims Handlers to work remotely from home.
Reporting to the Claims Supervisor, the successful candidate will be expected to proactively record, and process claims from cradle to grave in accordance with principles and procedures, and to maintain files within service standards.
Due to internal promotions, a renowned National Loss Adjusting Organisation are now seeking an experienced Claims Handler to join their specialist Subsidence Team where you will proactively manage and be responsible for your own caseload of subsidence claims.
Continuous training and development is actively encouraged and fully supported.
Key responsibilities
Proactively Manage Subsidence claims through to completion.
A fast-growing multi-sector insurance business in Cardiff is hiring for a Motor Claims Handler to join it's Cardiff based team working on a hybrid basis, as a Motor Claims Handler you will be responsible for assessing motor insurance claims for indemnity, liability, and payout amounts, while also detecting potential fraud.
It requires proactive caseload management, negotiation skills for claim settlements, and a focus on delivering excellent customer service.
Adherence to compliance procedures is crucial to mitigate risks and ensure regulatory compliance.
Our client manages a portfolio of residential and commercial property stock.
Exciting hybrid opportunity in the Cardiff area to join the world of property (full training given), with a large organisation offering scope for career progression within the company and starting salary of £23,000 rising to £25,000 after probation period.
You will be working in their office in Cardiff four days a week Monday to Thursday and one day from home (Fridays).