The overall purpose of the role is to provide knowledgeable, accurate and efficient service for customersby delivering an excellent complaint handling service across all channels, and to act as a senior point of contact for all escalated and complex queries.
We are proud to be working with an award-winning company based in the heart of Manchester, who are currently looking to expand their team with 2 Complaints Handlers.
This is an immediate start contract postition for 6 months and will be hybrid based out of the Manchester Ciry Centre Office, with a WFH option for 2 days per week
Your role will include handling regulated customer complaints, queries, Section 75 claims, and dissatisfactions.
We have a fantastic opportunity for an experienced Complaints and Claims handler to join our clients office based in Nottingham on a 9 month fixed term contract.
We are currently recruiting on behalf of a financial organisation based in Nottingham city Centre.
They have a reputation for staff well-being and are and employer of choice in the local area.
A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the local community with housing needs.
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
General
My global pharmaceutical client, based in Berkshire, are looking for a Dutch Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
General
My global pharmaceutical client, based in Berkshire, are looking for a Spanish Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
To ensure complaints are dealt with and responded to within time frames and monthly targets are met.
Key responsibilities 1.
To ensure that all duties are being carried out satisfactorily and to the required professional standard and the processing of payments and invoices as required.