To manage a team of First Response Unit Motor Claims Handlers who take the initial notification and manage the claim within the first 48 hours, promptly assessing the liability position on the claim whilst providing first class service to our customers.
To drive forward the objective to manage claims effectively to deliver the right outcome for our Customers and Haven Insurance.
To lead by example and endorse the company behaviours and values.
Join our dynamic and collaborative Claims team as a Motor Claims Handler!
We are on the lookout for skilled and seasoned experts to join our fast-paced Motor Claims team, where you will take responsibility for handling a portfolio of Motor Claims from first notification to settlement.
You will put the customer at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling claims in line with compliance, FCA regulations and business policies & procedures.
Claims Customer Support Handler: We are looking for Claims Customer Support Handlers to join our Third-Party Assist team in Eastleigh on a full time or part time, permanent basis.
Due to expansion of our Third Party Assist Department we are growing our Team into Eastleigh for our induction group starting on Monday 8th July!
You will be required to work shifts including 1 in 3 Saturdays.