Posted by Acorn insurance & Financial Services LTD • £26K/yr to £34K/yr
We are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team.
You will be providing exceptional level of service and relationship management to our Fleet customers.
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £26K/yr
As a Customer Service Claims Handler you are the first point of contact for our customers, you will ensure the delivery of excellent customer service by providing relevant and accurate information to every customer, based on your professional expertise and training that will be provided in house.
We are looking for people with excellent customer service, response, and resolution skills, who will treat our customer fairly with empathy and respect.
The First Notification of Loss department is a fast paced and energetic department where no two days are the same and customer service is key.
Posted by Acorn insurance & Financial Services LTD • £24K/yr
As part of your ongoing training, you will be provided with the right skills in commercial decision making to ensure indemnity spend is minimised to correctly manage a third-party claim following a road traffic collision.
Acorn Insurance are looking for Property Damage motor Insurance Handler who will be trained and developed to effectively manage a portfolio of motor Insurance claims.
Through full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
Posted by Acorn insurance & Financial Services LTD • £25K/yr to £29K/yr
As a Household Claims Handler, you will be responsible for dealing with customers new and existing claim enquiries, ensuring we are working to strict deadlines and targets, and creating a positive work culture.
You will support our customers through the claims journey where this has significantly impacted their day-to-day life.
Our growing Household Claims department are looking for enthusiastic, customer centric staff to join the team as Household Claims Handlers.
Posted by Acorn insurance & Financial Services LTD • £25K/yr to £29K/yr
As a Household Claims Handler, you will be responsible for dealing with customers new and existing claim enquiries, ensuring we are working to strict deadlines and targets, and creating a positive work culture.
You will support our customers through the claims journey where this has significantly impacted their day-to-day life.
Our growing Household Claims department are looking for enthusiastic, customer centric staff to join the team as Household Claims Handlers.
Posted by Acorn insurance & Financial Services LTD • £2.6K/yr to £35K/yr
When you join the PI team you will proactively manage a portfolio of motor claims.
You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point.
This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £28K/yr
Within this important role, you will be tasked with assisting and support our customers through conversations about their excessive speeding, overall driving behaviour, all whilst educating as to how specific demographics perform and subsequently improve.
As part of the Driver Success Team (DST), you will provide critical and educational intervention for customers, coaching them on how best to improve their driving behaviours, whilst ensuring the guidelines of our regulator the Financial Conduct Authority (FCA) are followed accordingly.
Across the Driver Success Team, your position will be fast paced & you will be cross trained across the Group's multiple user platforms, whilst reporting directly into your Success Leader.
Posted by Acorn insurance & Financial Services LTD • £30K/yr to £35K/yr
We are seeking a highly-motivated, professional individual with effective communication skills to join our successful and Recoveries Team as a Litigation Handler.
You will be Reporting to the Recoveries Lead, mainly responsible for proactively managing a portfolio of cases suitable for recovery by litigation through to settlement.
You will be the key link between Panel Lawyers and the business.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £28K/yr
What you will be doing
Responding to Customer Queries about their insurance policies via phone, email and webchat.
General
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £28K/yr
What you will be doing
Responding to Customer Queries about their insurance policies via phone, email and webchat.
General
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.