Posted by Ernest Gordon Recruitment Limited • £26K/yr to £28K/yr
IT Support (Computer Hardware); Wetherby - Leeds
Are you someone with a background with IT peripherals looking to join a business which provides the wholesale redistribution of used computer and server technology?
Do you want to have the autonomy to deconstruct refurbish and rebuild technical products ?
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
You'll be tasked with enhancing and developing IT policies, processes, and security measures, with a special focus on Microsoft M365 security solutions.
Summary
A new opportunity has opened up for an experienced Information Security Consultant to join a dynamic IT security team within a leading global organisation, in their office in Leeds.
Providing quick turnaround times, our repair centre oversees hundreds of device repairs on a monthly basis, and we set an extremely high standard of service for all mainstream makes and models, including Apple, Samsung, Microsoft, Dell, HP and Lenovo.
To join us, we are actively seeking a self-motivated, efficient, and well organised individual with a keen eye for detail and progression, to join us as a Hardware Repair Technician.