The Trustees of the Edith Stein Academy Trust are seeking to appoint a Senior IT Technician to join our hardworking, committed, and enthusiastic IT Support team at Oaklands Catholic School and Sixth Form College in Waterlooville.
If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you.
You will also be responsible for installing, configuring, and maintaining desktop and laptop PCs, peripheral equipment, and software, as well as performing system upgrades and backups as required.
Work buildings across 3 new buildings on site - Setting up Desktops, and general IT Equipment.
You will troubleshoot and resolve technical problems or escalate to relevant teams as necessary.
You will also be responsible for installing, configuring, and maintaining desktop and laptop PCs, peripheral equipment, and software, as well as performing system upgrades and backups as required.
Work buildings across 3 new buildings on site - Setting up Desktops, and general IT Equipment.
You will troubleshoot and resolve technical problems or escalate to relevant teams as necessary.
Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.
Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service.
Ensure delivery of a high-quality customer-focused user experience, maintaining high standards of access, availability, usability, and service excellence.