The Call Handler is the first point of contact for patients requesting medical advice by telephone.
Support patients by providing advice to help them manage their condition at home, where appropriate.
They will answer calls, using the software system to prioritise, and record details of calls, advising patients appropriately in relation to response times and action in the event of urgent requirements.
Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
Supervised Contact Worker to work within our Children's Contact Centre Service (across various venues within the London Borough of Bromley).
General
The main purpose of the role is to observe and supervise contact between children and family members, or friends, either within our Children's Contact Centres/ Children and Family Centres or in the local community, and occasionally in the family home.
The candidates will have good report writing skills in order to accurately and factually describe observations of contact.