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Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. What you'll receive from us Salary of £24,200 with an OTE of £33,103 and uncapped commission 26 days holiday plus bank holidays AND a guarantee of your birthday off Access to a variety of flexible benefits such as buying extra holidays, discounts on days out, meals and retail vouchers plus many more Work life balance - we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience. Weekly socials where we get together as a family to wind down Trust - you're responsible for your customer experiences and your own development No micromanagement - you and your team will decide how you manage your time Location - Leicester (Rutland Centre) or Nottingham (Trinity House) A taste of what you'll be doing Working as a Sales Specialist in our Customer Operations, you'll be at the heart of everything we do - helping our customers. You won't just be part of the customers' experience, you'll make it, and take full responsibility for what lands your way by delivering customer service from the start of their sales journey with us. Every day will be different, you'll be responsible for coming up with awesome solutions to resolve different customer challenges. You will lead on sales for E.ON Next -onboarding retentions, switches and cross- sell. For us to succeed in onboarding customers you will need to have a flair in sales, including negotiation, commercial understanding and the ability to identify the right solution for your customer's needs. You'll be a specialist in sales and customer experience ensuring customer happiness throughout. You will talk to customers over the phone or via email, engaging with industry stakeholders. We take everything as a learning curve, you'll need to think fast, take responsibility, and use your initiative, letting us know if there's a way we can do things better. It'll be fast paced, colourful, sociable, so never a dull moment as you face new things every day. We're continuing to innovate in the energy industry, and we'll succeed because of our people. Are we a match? We know what's important to us at E.ON Next, we're looking for great people to join our team and create the right culture to be the best. You could be just what we're looking for if these sound like you - Sales ability - be able to have great conversations with our customers contacting us or when we call them for retentions, cross sell and on boarding new customers Able to discuss our product suite with customers, understand the customer needs and promote the appropriate product for the customer whilst balancing the importance of business v customer needs Identifying and creating new opportunities for Sales Passionate and vibrant- genuinely excited to impress and help customers, drawing energy from having problems to solve - the more complex the better Calm and resilient - challenging work is what keeps you creative and motivated Curious - change feels good. You look for ways to develop yourself and love to explore new ways of doing things Happy to make your own decisions, fear of failing doesn't hold you back, it drives you forward, learning all the time Open-minded - you love to consider new ideas and the fact that you and everyone around you can be themselves, all day, everyday Team player - enjoy being part of a team, knowing the part you play in your teams' success, committed to giving your best. What else do I need to know: We'll have regular team socials and a corporate Deliveroo account for when the need arises Salary - £24,200 with an OTE of £33,103 and uncapped commission 26 days holiday plus bank holidays - this includes a guarantee of for your birthday if you want it A generous pension scheme The chance to choose from our Flexible Benefits range Location - Nottingham (Trinity House) or Leicester (Rutland Centre) Minimum 30 hours The essentials Working environment: Flexible hybrid working - expected in the office 2-3 days a week For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of our charity client based in Nottingham for a Head of Service (Domestic Abuse). This is a full time, temporary contract until March 2025 and offers a salary of £36,112 FTE. Are you ready to lead with purpose and passion? Are you committed to making a difference in the lives of survivors of domestic violence and abuse? If so, we want to hear from you! Our client is dedicated to providing specialist support services for survivors of domestic violence and abuse. They're on a mission to ensure that every survivor feels empowered, supported, and heard. As a member of their team, you'll play a crucial role in shaping the service and making a positive impact in the community. Your Role: As our Head of Service, you'll be a key leader in our organisation, working closely with the Deputy CEO to drive operational excellence and ensure the highest standards of support for survivors and their children. From leading strategic planning to managing service delivery, you'll be at the forefront of their mission, making a real difference every day. Why Join? Meaningful Work: You'll have the opportunity to make a profound impact in the lives of survivors, helping them rebuild and thrive. Dynamic Environment: No two days are the same. You'll enjoy a fast-paced, dynamic work environment where every challenge is an opportunity for growth. Supportive Team: You'll be part of a supportive team that values collaboration, innovation, and continuous improvement. Professional Development: They're committed to helping you grow and succeed. You'll have access to training and development opportunities to enhance your skills and expertise. Requirements: Significant management and leadership experience in the charity sector, particularly in working with women affected by domestic violence and abuse. Proven track record of managing complex cases and crisis situations. Excellent communication, project management, and team leadership skills. Commitment to equality, diversity, and inclusion. Full driving license and access to a car for work use may be required. Enhanced DBS Occasional evening or weekend work may be required. On call duties may be required on a rota basis. Some travel will be expected. Role is subject to DBS check at the relevant level. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Justice is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Job Title: Second Line Support Analyst Location: Beeston, Nottingham Salary: £12 per hour (rising to £13.80 after 12 weeks) Shifts- 6am-2pm, 8am-4pm, 9am-5pm and 12pm-8pm (Hybrid Working) 60/40 Office-WFH split About the company Kelly Services are currently working in partnership with a leader in secure e-payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation. About the job role Responsible for the management of incidents through to successful conclusion, ensuring users satisfaction. Acting as the 2LS support desk providing resolution to hardware and software issues Managing incoming telephone calls/emails to client SLA standards Accurate logging of triage steps taken to resolve incidents. Providing help, advice and guidance to enquiries and incidents Wherever possible providing first call resolution to incidents raised. Where appropriate liaising with internal and external teams to support the resolution. Carrying out other related support tasks (e.g. booking equipment and maintenance visits) Working 5 days, 3 days in the office and 2 days from home. Skills/experience required Experience of working on a 2nd line support desk Good analytical / Technical skills (Hardware/Software) with the ability to quickly problem solve and troubleshoot Ability to provide support to a variety of customers and teams under a range of circumstances. Basic PC/literacy skills - confident use of MS Word, Excel and Outlook to a basic standard. Ability to communicate with people at all levels (from end user to client). Ability to take ownership of incidents Experience using remote desktop/remote device management software Desirable Criteria Experience of supporting Android (phones and tablets) Experience of supporting Chip and Pin and thermal role printer devices Good understanding of Wi-Fi and Bluetooth Experience of dealing with Third Party suppliers for hardware swap-out Experience with ServiceNOW or similar ticket management system Experience in supporting Web based applications Experience in basic SQL Database management Additional Information This is a temporary ongoing role (with potential to go permanent) The weekday shifts run from 06:00 - 20:00 usually on a 6 week rotation. This includes 6am-2pm, 8am-4pm, 9am-5pm and 12pm-8pm. Weekends (08:00 - 16:00 only) are covered circa 1 in 6 You will be provided with a rota in advance of your shift, which will be of a varying hours and pattern. Shifts will have two off shift days in the week - which may not be consecutive. Some flexibility around exact scheduling pattern is required to ensure service levels are maintained and hours are allocated fairly. KSEastMidlands Kelly Services are acting as an Employment Business in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.