We are looking for two individual to join our client in their Customer Relations team, where you will be responsible for logging and assisting with incoming complaints.
Being a professional and confident communicator, you will listen to each customer, understanding their query or complaint.
Following company guidelines and FCA regulations, each call will be logged and allocated to the system to ensure correct investigation.
Homebase is looking for a Sales Consultant Kitchens, Bathrooms, and Bedrooms to join our team permanently.
We say realistic because you're not going to hit target in your first month: it may take you 2 3 to build up your customer base, learn about our product ranges, and get settled into the role.
What you earn is down to you, as we offer uncapped commission, with a realistic on target earnings of £50,000 per year.
SCUK, one of the UK's Leading Motor Finance companies are pleased to share that we are currently looking for a Customer Relations Advisor to join our busy Customer Service team, based in Redhill, Surrey.
In this interesting role you will be responsible for investigating complaints that have been received via written correspondence or that have been escalated from other departments, and ensuring a suitable resolution is achieved for both the customer, and the business.
You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of evidence including call recordings.
Our client, an independent, family run, market leading commercial insurance brokerage based in Redhill, is currently looking to recruit an Administrator within their Commercial Insurance Team due to recent business growth.
This is a fantastic opportunity for someone with 6 months administration experience looking for that next step.
You will be administering commercial policies including new business paperwork, renewal administration as well as mid-term adjustments and will have the chance to develop and grow your own skill set and knowledge bank.
Minimum Requirements: Employee Benefits experience ideal but not essential; Suitable for ambitious graduates with a 2.1 degree or higher; Excellent communication skills; Hungry and ambitious to succeed
Salary/package: £28,000 bonus 27 days' annual leave pension (5%, 5%) healthcare various other benefits.
We are working with an independent and growing business based in Reigate, who are looking for a Sales and Customer Service Advisor to join their team.
As part of your role, you will ensure that customers receive a friendly and professional service at all times, building lasting relationships and securing repeat business.
Duties
Listening and documenting customers queries and ensuring this information is passed to Technicians.
For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too.
This role is extremely rewarding as you can assist customers with a simple query or be required to handle a more complex situation to help find a suitable solution to support their financial difficulties, whilst protecting their information through our GDPR and data protection guidelines.
This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project.