Here at Stonewater, we are now looking for a Customer Complaints Officer to join our Customer Relations Team, which delivers our customer complaints service.
As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complaints.
Act as a representative of the Client to deliver a range of services that are required by various utility companies.
Awareness of Debt and Resolution Capability.
The core activity focuses on visiting the premisses of the client's customers and performing the following functions relating to their gas and electricity supply.
AT Management (ATM) is an established contact centre which provides Customer Service/Sales solutions for major companies across the UK.
Are you passionate about providing exceptional customer service
Do you possess a passion for the entertainment industry and want to share that knowledge with our customers to ensure they have the best experience possible?
Posted by Hays Specialist Recruitment Limited • £28K/yr
Your new role
The hours for the position are 07:00 to 15:45 or 08:15 to 17:00.
You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties.