Posted by Service Care Solutions - Social Work • £17.87/hr
General
Service care Solution are currently recruiting for a Community Care Worker in Hillingdon
The Community Care Worker will assist in conducting statutory Care Act Assessments for Older People and clients with Physical Disabilities, aiming to meet the 28-day performance targets and reduce waiting times for new referrals.
As a Community Care Worker, you will be responsible for
Care Outlook are a main care provider in the local area, please submit CV as we may have other vacancies in your area if this role is not local to you.
As a Rehabilitation Care Worker, you will provide essential support and assistance to individuals in their own homes on discharge from hospital with the aim of promoting independence and re-enablement.
We are seeking compassionate and dedicated Care Workers to join our rehabilitation team.
This is a rewarding opportunity to make a positive impact on the lives of others.
Community Care Officers complete Care Act assessments; these are both face to face or telephone assessments, depending on the level of risk and the needs of the citizen being assessed, with consideration of mental capacity throughout.
They work with supportive colleagues, citizens, carers, statutory and community partners to provide appropriate support that will enable independence, choice and control, promoting early intervention and local community led support services to enhance well-being and respond to local community needs.
The CCO role is interesting and varied, and deals with risk management on a daily basis.
To assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
To process referrals and apply agreed eligibility criteria.
The role
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.