Please note this will be a mixture of parcel (vans) and post delivery on foot.
About the role
You'll start your day for an hour or so in the local delivery office, sorting the mail for your route, before completing a shift of multi-drop parcel delivery using vehicles up to transit size and / or delivering post door to door on foot.
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
General
To support in the delivery of bespoke engagement activities, working with colleagues and customers offering advice, guidance and leadership to ensure the customer voice is at the heart of service development, design and improvements
What you will be doing, over time and with training and the supervision of experienced colleagues...
As the Customer Liaison Officer, you will engage with customers and stakeholders to ensure smooth delivery of our investment programme.
This role is crucial in maintaining positive relationships and contributing to project success.
Your key responsibilities include conducting surveys, organising consultation events, addressing complaints, and providing support through various channels.
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The successful candidate will run a caseload between 50-75 fast track level claims under supervision from senior staff.
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
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Due to the nature of the job, our client offers negotiation on a full time or part time contract with a fair and manageable caseload and further training in your portfolio.
You will have the training and support to carry out the duties required.