Our client is looking for a Customer Service Specialist who has a good telephone manner and is willing to take on a new challenge as a Debt Collection agent.
The salary offered for this role is £22,337.
Performance bonus potential of up to £3000 per annum.
Yopa's purpose is to become the Estate Agent of choice by proudly and sustainably delivering for our customers, our local communities, and each other.
Here at Yopa, our customers receive a bespoke, high-end service, with the added benefit of easy-to-use and market-leading technology that helps them see every step of their sale as it happens.
We are delighted to be expanding our teams during an exciting time of growth.
The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
To assist the department in collection of accounts that are between 1-90 days past due.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
The Collections and Recoveries Coordinator role is a customer service role that requires sensitivity, tact and empathy as it is dealing with customers who may find themselves in sensitive situations financially and emotionally.
Collections and Recoveries Coordinator - Bracknell - Contract 6 months - £16-£18 per hour
Working for this global automotive brand based in Bracknell, the Collections and Recoveries Team works with customers who may be struggling to maintain their financial agreements, or need alternative arrangements established.
We currently have a number of exciting opportunities to join our distribution operation team at our Bedford Depot as a Collections Driver.
Your role will be to collect parcels from our customers as per the route provided within the time window stated, communicating any potentially failed collections and ensuring that all documentation is completed accurately and completely.
If you have a background in distribution and can deliver exceptional customer service skills, we want to hear from you.