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STEM Recruitment Solutions are looking for an experienced account manager to join one of their manufacturing clients based in Scunthorpe. we are looking for someone to ensure top-tier customer service while efficiently managing assigned accounts for maximum satisfaction. Spearhead Business Improvement Projects to streamline workflows and enhance departmental activities. Key Activities and Responsibilities: Manage customer orders from receipt to completion, including stock management and sales forecasts. Maintain communication with customers, negotiate lead times, and coordinate with internal stakeholders. Lead projects to standardise processes and provide ongoing business solutions. Actively participate in team meetings, support other departments, and handle main switchboard calls. Key Results Areas/Outputs: Process customer orders within 24 hours. Maximize efficiencies in order processing. Ensure continuous supply to customers without exceeding stock levels. Meet deliveries without additional costs to the business. Key Relationships: Internal: External sales, origination, transport, warehouse, production planners, procurement, quality, commercial. External: All Customers. Requirements: Previous experience in a fast-paced environment. Proficiency in Microsoft packages, particularly Excel. Experience in systems and process improvements preferred. Skills: Excellent communication skills with internal and external stakeholders. Proactive attitude in maintaining high service levels. Attention to detail for accurate decision-making. Commercial awareness and ability to work independently or in a team. Highly organized to handle changing priorities in a customer-driven environment. This is a Hybrid role after the intial training period of 3-6 months. It will be working in office 3 days and from home 2 days per week. STEM Recruitment Solutions Ltd operates as both a Recruitment Agency and a Recruitment Business. We endeavour to reply to all applications when possible however on occasions this may not be possible due to volumes of responses. STEM Recruitment is a Scientific, Engineering and Manufacturing Recruitment business supplying talented staff to permanent and temporary opportunities.
Building Manager Job Opportunity - Gateshead! Our esteemed client, a leading provider of expert advice and services in the property and facilities management industry, is seeking a dedicated Building Manager to join their team in Gateshead, on a permanent contract basis. With a commitment to excellence and a focus on delivering outstanding customer service, this is an exciting opportunity to contribute to our client's mission of providing top-tier services and achieving exceptional results. Role Overview: The Building Manager will deliver top-tier customer service and manage Health, Safety, and Facilities across multiple properties. This includes implementing agreed service levels for Hard and Soft services, property strategy, and management standards. The role involves preparing, monitoring, and executing budgets within agreed parameters. This site-based role operates primarily from headquarters building, providing all necessary services to that building while also overseeing a neighbouring light industrial property and a recently refurbished multi-tenant office building. Location: Gateshead, fully office-based Hours: Monday - Friday, 8AM - 4PM or 9AM - 5PM, (35-hour week with a 1-hour lunch break) Contract Details: Permanent, Full Time Salary: £35,000 per annum Benefits & Perks: 25 days of annual leave, Birthday leave, Volunteering days, Cycle to work scheme, Eye care vouchers, Pension contributions, Health and well-being support, Dental plan, Gym membership, Technology discounts, Menopause support, Employee Assistance Programme, Discounts and offers, Bonus scheme (discretionary). Responsibilities: Building and facilities management, across three office/business centre locations. Point of contact and support for tenants. Maintain awareness of building projects and events to provide optimal support to tenants. Conduct daily walk-throughs to ensure cleanliness, safety, and property systems are operating and liaise with contractors to maintain high standards. Assist in maintaining compliance with H&S regulations, including emergency preparedness and evacuation procedures and participate in safety training and drills as required. Communicate Fire Risk Assessments and H&S Reports to tenants and clients. Proactively monitor property service charge expenditure, identify potential service efficiency Assist Property Management Surveyor with Property Service Charge Budgets and Reconciliation Report regularly to the FM Director on operational matters and Property Management Surveyor. Demonstrate flexibility in working hours as needed. Other similar general and administrative tasks, occasional company initiatives as required by the line manager. Essential Qualifications and Experience: At least 5 years of experience in facilities management, with a full understanding of Managing Agent responsibilities. 2 years in a self-managed, Front of House, or customer service role. Strong knowledge of soft services aspects of facilities management. Good understanding of hard services in the facilities environment. Proficiency in Microsoft Office Suite and strong IT literacy. Excellent verbal and written communication skills. Self-starter with the ability to work independently and take initiative. Core Values: Personal Service: Permanent, on-site managers for larger buildings and mobile managers for smaller properties. Expert Solutions: Ensuring employees have high technical knowledge supported by field experts. Health & Safety Compliance: Prioritising safety and preventing harm. Ethical Procurement: Using local and expert suppliers. Career Development: Providing training and career growth opportunities based on core competencies. Desirable Qualifications and Experience: Experience with 'smart' building technology. Membership of IWFM. NEBOSH Qualification. Experience in contractor monitoring and reviewing contractor RAMS. If you are a driven and passionate individual with experience in facilities management, we want to hear from you. To apply for the position of Building Manager, please submit your resume outlining your relevant experience and interest in this role. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Join our client's team and contribute to their commitment to excellence and exceptional customer service. Apply today! Due to the high volume of applications, we are unable to provide individual feedback. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Description My client is dedicated to delivering exceptional quality and unforgettable experiences to their customers. They are currently growing and as such an opportunity has arisen for a dedicated and experienced Buyer to join their team in these exciting times. Duties Identify and source products that align with the company's brand and customer preferences. Conduct market research to stay updated on trends, new products, and competitive pricing. Evaluate potential suppliers based on quality, pricing, and reliability. Build and maintain strong relationships with existing and new suppliers. Negotiate prices, terms, and delivery schedules with suppliers. Resolve any issues or discrepancies with suppliers regarding product quality, delivery, or pricing. Monitor inventory levels to ensure adequate stock. Manage inventory turnover and minimise excess stock. Collaborate with the warehouse team to ensure efficient stock management and accurate record-keeping. Manage budgets and ensure cost-effective purchasing practices. Analyse pricing trends and negotiate cost reductions where possible. Track and report on purchasing activities and expenditures. Ensure that all procured products meet the company's quality standards. Work closely with the product development team to select products that enhance the overall offering. Conduct regular quality checks on received goods and address any issues promptly. Maintain accurate purchasing records, including contracts, orders, and supplier correspondence. Prepare reports and presentations on purchasing activities and performance. Support the Senior Buyer/Purchasing Manager with administrative tasks and special projects as needed. Required knowledge, skills or experience Ideally Degree in Business, Supply Chain Management, or a related field Proven experience in a buying or procurement role Strong negotiation and communication skills. Excellent organisational and time management abilities. Proficiency in Microsoft Office Suite and purchasing software. Attention to detail and a keen eye for quality. Ability to work effectively in a fast-paced and dynamic environment. Strong analytical and problem-solving skills. Additional Information Location: Gateshead Rate of pay: £28,000 - £33,000 per annum Hours of work: Monday - Friday 8:00am - 4:00pm This is a fantastic opportunity to join a growing organisation at an exciting time with genuine opportunities for career development and progression and the ability for Hybrid working. If you feel you have the qualities our client is seeking, please forward your CV and covering letter indicating your current package Jamie Beckwith at GEM Partnership or for a discreet conversation call our Peterlee office. This vacancy is being advertised on behalf of Gem Partnership Ltd who are trading as a recruitment agency. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for safer job search
Do you pride yourself on your ability to lead and motivate a team? Do you possess great people management skills and a passion for driving performance? Consider the role of a Business Manager at Reed in Partnership! We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services. What is the role about? The Business Manager is responsible for leading and motivating a team of employment advisers to support caseloads of jobseekers into employment. Just some of your day-to-day responsibilities will include Implementing strategies aimed at upskilling your local community members and overcoming barriers to employment Performance management, identifying skills gaps, mentoring and coaching staff Adherence to Key performance indicators Maintaining productive relationships with internal and external stakeholders Managing Profit and Loss reports and monthly financial forecasting What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found Here With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require. To be successful in this role, we are looking for someone with Previous direct line management of a team Experience in a sales, customer service or recruitment industry Track record of working and achieving targets personally as well as managing team targets Experience in people management including training, coaching, performance management and recruitment. Strong administration and IT skills Assertiveness, Resilience and good Decision making skills A minimum of 2 A-Levels or an equivalent Level 3 Diploma in combination with GCSE English Language Grade B or above (or equivalent Level 2 qualification). If you do not possess this level of qualification you will be required to achieve a Level 2 in a Literacy Assessment conducted at interview stage. Desirable Qualifications Interest in people and willingness to learn. Knowledge of welfare/benefits system. Degree or relevant qualification. Degree topics may include; psychology, sociology, social care/science. Relevant qualifications would include Information Advice and Guidance NVQs, Brokerage Standard, Social Work qualifications or qualifications relating to welfare to work.