Our client is seeking a Telephone Collections Agent specialising in private parking debt.
You'll contact individuals with outstanding parking charges, negotiate payments, and make secure resolutions while maintaining a customer-focused approach.
Key Responsibilities
Make outbound calls and use email/SMS to reach individuals with unpaid parking debt.
My client is looking for someone who will be mainly responsible for the accurate process of customer quotation and order requests.
You will have to own the customer's needs by proactively following up on responses and promised actions, act as a liaison between the customer and other departments to resolve customer queries and cover the timely handling of all associated queries from customers.
This is a full time permanent role offering both hybrid working and flexibility on start and finish times.
You will be working for a world leading business based in South Manchester with a huge national presence, who continue their journey in immense growth.
You will be working for a company and manager who understand and prioritize staff well being and showcase this career progression and an amazing benefits package.