The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
To assist the department in collection of accounts that are between 1-90 days past due.
Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
Operates a personal computer and appropriate software packages or its equivalent.
Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Collections Advisor.
Working on the front line of operations, the role of the Collections Advisor is to identify appropriate customer solutions on accounts, primarily through telephone negotiation having gathered information to inform and support the solution.
Based in Sheffield, this role can be either full or part-time.
If you are truly customer-focussed and want something different to the stuffy, corporate environment of the bigger corporates, then this role is an exciting opportunity for you.
We are delighted to offer a unique and exciting opportunity to join a dynamic, innovative and fast-growing established fintech lender.
They are setting up a new Operations office in Milton Keynes, their Head Office being in London.
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This is a fixed term contract due to end when the previous employee returns from maternity leave.