As a Collections Associate, you will be responsible for the collection of customer debt in arrears in line with regulatory and Everyday Lending policies.
We have some great opportunities fot Collection Associates to join the team based in our Trowbridge office.
The team is growing and has a great office environment and if you are looking for a change of career we offer training and you can grow and develop.
Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Collections Advisor.
Working on the front line of operations, the role of the Collections Advisor is to identify appropriate customer solutions on accounts, primarily through telephone negotiation having gathered information to inform and support the solution.
Based in Sheffield, this role can be either full or part-time.
To join our clients highly successful, rapidly expanding team who provide an excellent service to their customers & require somone to chase down outstanding monies.
As a Collections Administrator, you will be responsible for liaising with clients to collect outstanding payments, managing overdue accounts, and maintaining excellent client relationships.
General
Michelle Denny Recruitment are seeking a Collections Administrator for a well-established local company with a national presence.
Salary is £23,750pa and your working hours would be 9am - 5:30pm and 10:30am - 6pm Monday to Friday.
Type of work: Hybrid, once probation period competed.
(3 days in the office, 2 days remote)
About the client
They are a multi award winning Financial Services firm specialising in Motor Finance Solutions with a client base ranging from consumers, corporates and high-net-worth customers.
The post holder will work as part of a specialist team with responsibility for collecting service charges.
They will be required to manage a large portfolio of service charge accounts and to maintain contact with account holders to ensure that payments are kept up to date, issuing letters and statements where necessary.
They will be responsible for authorising payment plans and checking that these are maintained.