The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Main Duties
Become a customer experience expert and brand ambassador, providing the highest standard of customer service.
In this role you will be responsible for maintaining proactive contact with customers by phone and email at whatever level the circumstances demand to obtain payment by the due date and in accordance with authorised payment terms and targets to ensure that credit limits are adhered to and credit limit reviews are conducted.
General
You will be responsible for maintaining proactive contact with customers by phone and email to obtain payment by the due date and in accordance with authorised payment terms and targets to ensure that credit limits are adhered to and credit limit reviews are conducted.
CMA are currently working with a sizeable business who are looking to appoint a Credit Controller on a 6 month fixed term contract .
We are looking for a client support specialist with exceptional customer service acumen and experience to integrate into our clients specialised customer operations team on a fixed-term basis.
Client Support Specialist - Southampton outskirts - Own transport essential - Hybrid position working from home 1-2 days a week - £25,000-£27,000 - 12 month fixed term contract
You will be tasked with delivering unparalleled service across various channels (eBusiness, on-site consignment stock, direct ordering, distribution), effectively managing enquiries, and elevating the customer journey whenever possible.
The role is 37 hours per week with potential hybrid working.
The salary for this role goes up to £33,000 per annum depending on experience.
General
We're delighted to be partnering with a leading Social Housing Provider, who are currently recruiting for an Assistant Financial Accountant to join the team on 9-month Fixed Term Contract.
In this role, you will be responsible for maintaining proactive contact with customers by phone and email to ensure timely payment in accordance with authorised payment terms and targets.
CMA Recruitment Group are currently looking to recruit an Assistant Accountant on behalf of a well-established business based in Totton, Hampshire, on a temporary basis.
This assignment will last c6-9 weeks while they recruit on a permanent basis.
This is an exciting opportunity for a proactive and ambitious individual that will have the opportunity to make a significant impact in a thriving commercial environment.
The successful candidate will be responsible for handling asset management work, lease renewals, and general landlord and tenant advice.
Service Care Legal are currently working with a bustling local authority, based in Southampton, which is looking for a highly skilled and experienced Commercial Property Lawyer to join their team.
A local government organisation, based in the South of the UK, are currently looking for a Cyber Security Officer to come and assist the Cyber Security Manager for the organisation.