Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
Operates a personal computer and appropriate software packages or its equivalent.
The role would suit someone with at least two years' experience in a fast-paced telephone-based collections environment, within a personal loans' environment.
If you are truly customer-focussed and want something different to the stuffy, corporate environment of the bigger corporates, then this role is an exciting opportunity for you.
We are delighted to offer a unique and exciting opportunity to join a dynamic, innovative, and fast-growing established fintech lender.
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Collections and Recoveries Coordinator.
This role is hybrid-working and has flexible hours.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focussed on supporting and developing its employees and has the size to facilitate progression.
Develop,implement, modify, and document recordkeeping and accounting systems.
Prepare, examine or analyse accounting records, financial statements or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
Develop, maintain, and analyse budgets, preparing periodic reports that compare budgeted costs to actual costs.
We are looking for a candidate with experience of working in Business Rates or similar environment within Revenues, possess a high level knowledge of Business Rates legislation, including the enforcement process.
Work accurately to tight deadlines.
Able to use Academy Revs & Bens and Enterprise (formally information@work) systems.
To actively pursue the settlement of debts, as directed by the Finance Manager/Deputy Finance Manager/Office Manager, either by telephone, letter or personal visits taking care to adhere to accepted Social Care and Health practices and in accordance with the Debt Recovery Procedures.
We are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK bank, assisting with inbound calls and email queries from existing pensions customers and preforming administrative activities.
Shifts will be decided in advance.
Candidates will be required to work 40hrs per week between the operational hours of 8am to 6pm, Monday to Friday.
You will be supporting providing telephone support with account queries, amendments, complaints, applications, and escalating complex complaints and reports of fraud to specialist teams.
We are looking for ambitious and motivated Customer Care Agents to join an energetic team that supports everyday banking customers.
You will be required to work 37.5 hours per week, working shifts across Monday-Friday, between the hours of 08:00-20:00.