The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'.
We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals.
Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?
The Portfolio Group have a phenomenal opportunity on the table... we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'.
Is this you
A positive, organised, hardworking individual, who enjoys speaking to clients.
Do you have a keen eye for detail
Are you self-motivated and looking for a new adventure?
We are seeking a dynamic and focused individual who can calculate and communicate complex billing calculations to internal and external stakeholders.
As an integral part of the billing team, you will be jointly responsible for ensuring invoices and credit notes are raised accurately and distributed in a timely manner.
This role is ideal for someone with a strong administrative background who prides themselves on their attention to detail.
We have an exciting opportunity for a Customer Service Advisor to work within our Protection team based in Wigston to be part of a small existing team
As the Customer Service Advisor your working hours will be Monday - Friday between 09:00-17:30.
Once probation has been passed there is an option to work alternative weeks 08:00 - 16:30 & 09:00 to 17:30 and the potentially of up to 2 days per week at home
Customer Service Advisor / Temporary / Coalville / Fully office based
The Customer Service Advisor is a key role within the business, acting as first point of contact for our customers, covering a range of queries from paying rent to reporting repairs, dealing with sensitive issues, treating each customer with respect and consideration.
No two days are the same, you will learn 'on the job' so there is no need for housing experience, but a background in contact centre work will help, along with a passion for Customer Service.
Our client is looking for an Account Manager to be responsible for carrying out cradle to grave administration for an allocated portfolio of Small Self-Administered Schemes and delivering excellent technical and customer service outcomes to clients.
Home based role (Head office in Leicester)
Job specification
Demonstrate knowledge and understanding of individual clients and their advisers, and actively engage with all parties to achieve the best possible customer outcomes.