The Collections Officer will play a crucial role in ensuring the collection of service charges, managing a diverse portfolio of accounts, and will be responsible for the collection of both current and former housing related debt.
We are currently searching for a prospective Collections Officer to join a team based in Lambeth, on a full time basis on temporary ongoing basis.
To assist the department in collection of accounts that are between 1-90 days past due.
The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
Targeted Debt recovery - This job is phone and admin based.
Must be comfortable on the phones chasing outstanding debt and having difficult conversations with service users/family members/ power of attorneys regarding arrears relating to home/residential/respite care received where full payment not met by the Council.
Our public sector client is seeking a full time temporary agency worker to assist their current team based at Normanton WF6.
Great opportunity for an income officer to provide a coordinated, flexible, and effective income collection service that maximises income from rents and service charges.
Hybrid (1 day in office minimum)
You will be responsible for achieving and maintaining lowest possible levels of current rent and former tenancy arrears and for ensuring we maximise income recovery and meet arrears targets.