The Collections Officer will play a crucial role in ensuring the collection of service charges, managing a diverse portfolio of accounts, and will be responsible for the collection of both current and former housing related debt.
We are currently searching for a prospective Collections Officer to join a team based in Lambeth, on a full time basis on temporary ongoing basis.
The post holder will work as part of a specialist team with responsibility for collecting service charges.
They will be required to manage a large portfolio of service charge accounts and to maintain contact with account holders to ensure that payments are kept up to date, issuing letters and statements where necessary.
They will be responsible for authorising payment plans and checking that these are maintained.
To assist the department in collection of accounts that are between 1-90 days past due.
The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
The post holder will work as part of a specialist team with responsibility for collecting service charges.
They will be required to manage a large portfolio of service charge accounts and to maintain contact with account holders to ensure that payments are kept up to date, issuing letters and statements where necessary.
Our client are looking for a Collections Assistant to join their team.
You will be responsible for the collection of overdue accounts.
Working as part of the Collections team our ideal team member will have previous experience in the collections of overdue accounts/ cases in Arrears with excellent telephone skills.
Yopa's purpose is to become the Estate Agent of choice by proudly and sustainably delivering for our customers, our local communities, and each other.
We are delighted to be expanding our teams during an exciting time of growth.
Here at Yopa, our customers receive a bespoke, high-end service, with the added benefit of easy-to-use and market-leading technology that helps them see every step of their sale as it happens.