Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally.
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive.
This vision touches everything we do, motivating and inspiring us to become better every day.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Are you passionate about customer service?
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.
A global organisation need an additional head within their Credit Control team to work together collecting over due debt via telephone and email, building relationships, managing and resolving disputes, reporting on high risk customers, maintaining ledger, cash allocations and looking into unallocated cash, escalating non-paying accounts and monitoring credit limits.
As part of a busy credit control team you will be responsible for:
Allocating customer BACS payments against their remittance on Sage
Our client, a well-established advertising company in Basildon are looking for an experienced Credit Controller to join their small team on a permanent basis.