To work within consistent business support and administration processes and.
Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency.
Main purpose of the job
To provide comprehensive administrative support to a range of services across the Council to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager.
Take responsibility for managing casework with the supervision of a qualified senior practitioner within an outcome focussed approach and within the teams expected performance targets and outcomes, whilst promoting independence and assessing and managing risk.
To use strengths-based approaches to assess, monitor and review the social care needs of service users and informal carers and find appropriate solutions and make appropriate referrals to external agencies within a preventative, enabling and rehabilitation framework and universal services in accordance with the Care Act eligibility criteria.
To hold an individual caseload of varying degrees of complexity excluding casework that requires the expertise of a qualified professional.
As a Client Advisor on the Restart programme, you will work with adult job seekers who are preparing to move into employment, helping them to identify and address the barriers that make this difficult by providing exemplary case management, including support, advice, advocacy and signposting to relevant services.
Support those who have been out of work for longer periods might need extra help to move back into employment.
The Restart Scheme will break down employment barriers that could be holding people back from finding work.
Posted by Service Care Solutions - Legal • £23/hr to £25/hr
ROLE: Business Support Administrator
Service Care Legal are seeking a highly motivated, proactive, and flexible Business Support Administrator to provide comprehensive support to Legal Services at Bexley.
This is a 3-month ongoing contract with hybrid working, offering an opportunity to contribute to a dynamic and fast-paced team.