The primary function of the Post, Print & Document Solutions Assistant role is to ensure that incoming and internal documentation is efficiently and accurately distributed within the organisation and that outbound documentation including print and outbound mail is prepared and despatched in accordance with agreed processes and timescales.
The post, print and document solutions team is a key part of the ICT and Property Services department, responsible for delivering the post and corporate print functions across the Council estate.
The service provides support to both men and women experiencing homelessness requiring support around their housing, mental health, drug and or alcohol dependency and physical health issues.
A leading homelessness charity in London have approached Morgan Hunt to recruit a Homeless Hostel Project Worker to work in their complex needs homeless hostel in west London.
Our client is seeking a Complaints Investigator to join their team.
The successful candidate will be responsible for investigating and resolving all stages of complaints in a fair and impartial manner.
Key Responsibilities
Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer.