The role will support our call centre's by implementing coaching interventions that drive individual and team performance across the group, in delivering an outstanding service to our internal customers.
Location We have multiple offices throughout the UK, so you will be based onsite at your closest office.
Travel is an essential part of this role, so being flexible to travel to various locations is a must.
Manage complex caseloads and offer expert opinion within the organisation and to others.
Demonstrate expert and effective practice in complex situations, assessing and managing higher levels of risk, striking a balance between support and control, liaising with a wide range of professionals.
Model good practice setting expectations for others, continuing to develop specialisms and act as champions across the services in their area of expertise.
This no limits approach means that we can rise to any challenge.
Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer.
Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities.
With a no limits approach, we can rise to any challenge.
Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer.
Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities.
We have an exciting opportunity for a part time Team Secretary to be based in 1 of our services in Sevenoaks.
This role will be 15hours per week but all candidates will need to be flexible to work across a 5 day week if needed (Working hours ETC will be discussed in interview).
Avenues is a community where people smile, laugh, grow and achieve great things.
We are looking for passionate individuals who want to begin working and training as Behaviour Mentors to support our local SEND Schools in Deal by helping children and young people with SEMH (Social, Emotional, and Mental Health needs) and some Complex Needs (Hearing impairments, Autism, Speech and language delay, ADHD).
Applications for the position are welcome from candidates of ranging experience, and training will be provided, although previous experience working with students with SEMH, particularly challenging behaviours and Trauma & Attachment will be helpful.