If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers.
Posted by Strand Recruitment Ltd • £45K/yr to £50K/yr
Known for delivering cutting-edge IT solutionsfrom infrastructure support to security and consultancytheir focus on Cyber Essentials compliance makes them a powerhouse in the industry.
Our client, a trailblazing Managed Service Provider (MSP), is on the lookout for a talented 3rd Line IT Support Engineer to join their fast-growing, high-energy team.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice.
Situated in Yorkshire and Liverpool, Blacklight Software are a forward-thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development.
Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers.
"Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers.