Communicate with taxpayers and other interested persons, predominantly by telephone, to identify occupiers, owners for liabilities, discounts and disregards.
General
The ideal candidate will need experience working within a busy Council Tax Recovery department and advanced use of Civica Open Revenues.
You will be working within the Council Tax Recovery team, predominantly taking all incoming recovery calls from Council Tax charge payers, taking payments and setting up special payment arrangements.
Posted by AUCTORO RECRUITMENT LIMITED • £35K/yr to £42K/yr
We are working exclusively with an industry leading client on the lookout for a Customer Service Team Leader to join their team in Coryton, Stanford-le-Hope on a 10 month FTC.
You will manage all aspects of customer interactions and support your team to deliver the highest level of service efficiently and cost-effectively.
As a Customer Service Team Leader, you will oversee the Customer Service team, ensuring that service standards are consistently met.
Provide highly specialist change management expertise, advice, guidance, and challenge within large and transformational programmes of work.
General
They are seeking a People Change Consultant to create and establish plans for this change, engaging and influencing stakeholders at all levels to achieve our transformation ambitions on a fixed term basis of 12 months.
A Central Government organisation is on an ambitious journey of transformation, involving large-scale change.