This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
My global client based in Reading has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter.
REQUIRED SKILLS: -
This is a fantastic role and company name to get on your CV helping you progress with your IT career.