Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Are you passionate about customer service?
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Portfolio are proud to represent our client in their search for a Client Experience Team Leader.
This is a once in a career opportunity for an exceptional Team Leader to join a truly Sales and Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation.
With an unrivalled track record of incredibly strong year on year growth of its subscription model business, our client supports over 80,000 organisations and 13 million lives across the UK & Ireland.
We have an exciting opportunity for a Client Services Internal Executive to join our Client Services Delivery Team, where you will take ownership of the day-to-day requirements for clients that fall under the Rapid Response portfolio, including client reporting, management of their queries, retention, and client satisfaction.
Reporting directly to the Rapid Response Client Services Team Leader you will be the custodian of the client's requirements for FMG, liaising between the clients and cross-functional RRRM teams to ensure the timely and successful delivery of our services.
Are you seeking a fresh challenge in a vibrant and expanding business?
Portfolio are proud to represent our client in their search for a Client Experience Team Leader.
This is a once in a career opportunity for an exceptional Team Leader to join a truly Sales and Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation.
With an unrivalled track record of incredibly strong year on year growth of its subscription model business, our client supports over 80,000 organisations and 13 million lives across the UK & Ireland.
My Client is a prestigious law firm dedicated to providing exceptional legal services to our clients.
With a commitment to professionalism, integrity, and excellence, we strive to deliver unparalleled legal solutions tailored to meet the unique needs of each client.
As part of our continued growth, we are seeking a dynamic and customer-focused individual to join our team as a Customer Service Advisor.
My client is a leading well-being advisor and specialist.
They provide clinical expertise and 24/7 support services to 13 million employees and their families across the UK and Ireland.
They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees.