Contacting and welcoming clients, booking their initial appointments with consultants in line with service levels and diary booking guidelines.
Do you pride yourself on delivering exceptional customer service
Within this role, you will be the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions.
Our client is seeking a Client Experience superstar to provide support to our growing client base across Great Britain.
The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
This is a fully office based permanent position working Monday to Friday.
THE OPPORTUNITY
Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.
The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'.
Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?
We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals.
You'll be a private client solicitor (circa 3 years PQE) with a solid background in handling your own caseload of private client matters to include; wills, probate and lasting powers of attorney.
My client is a long standing and high reputable multi-service law firm with deep roots in the Leicestershire legal market.
Operating out of modern commercial offices in central Loughborough, this is your opportunity to join a dynamic law firm that has continuously gone from strength to strength in recent years.