You'll be a private client solicitor (circa 3 years PQE) with a solid background in handling your own caseload of private client matters to include; wills, probate and lasting powers of attorney.
My client is a long standing and high reputable multi-service law firm with deep roots in the Leicestershire legal market.
Operating out of modern commercial offices in central Loughborough, this is your opportunity to join a dynamic law firm that has continuously gone from strength to strength in recent years.
Our client is an evolving business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready.
This requires an agile and responsive support function able to manage a variation of customer requirements.
As we develop the range of services delivered and expand our customer base, the support team need to ensure we deliver these services within SLA and to a very high standard.
You must have the ability to drive and increase performance by taking a strong customer focus approach, monitoring, and supporting advisors to ensure that business, knowledge base and work processes are adhered to and make sure that department SLAs are being met or exceeded.
This role requires you to provide excellent and inspirational leadership to the client experience team and wider client stakeholders.
Forde Recruitment are currently recruiting for a Customer Experience Team Leader on behalf of our client, An evolving global automotive business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready.