Posted by Lloyd Recruitment Services Ltd • £12.50/hr to £13.30/hr
Key Responsibilities
Act as the primary contact for queries.
Resolve issues promptly and maintain accurate records.
Do you thrive in a customer focused role
Our client's friendly team, is now recruiting individuals initially on a six-month fixed term contract, where you will provide outstanding service and support to their customers.
Lead the Group Customer Engagement Strategy, ensuring effective communication and engagement with customers.
General
This role is pivotal in ensuring that the voice of residents is heard, shaping service design, and improving service delivery through effective management of customer feedback and complaints.
We are recruiting on behalf of a large housing association, the UK's largest provider of affordable housing.
Posted by Remedy Recruitment Group • £500/day to £550/day
SUMMARY OF RESPONSIBILITIES AND DUTIES
Manage LBB winter funding, deploying it to meet presenting needs ensuring increased capacity meets need, is delivered within the financial envelope and achieves maximum impact.
General
Our client Bromley Council, is looking for an interim programme manager to support adult social care throughout winter to meet and respond to seasonal demands and mitigate the impact on social care provision ensuring statutory responsibilities continue to be met.
The post holder will oversee the mobilisation of winter funding as well as support the system where necessary for example supporting the review and development of operational pathways where additional demand or delays may be identified, or working with the adult social care provider market to meet increase in demand during the period.