Client Services plays a key role in the delivery of the HL strategy by unravelling process or service-related issues that could cause clients to be unhappy.
We solve problems, assess process faults, and work hard to retain our clients by putting things right and rebuilding their trust.
Ensuring that all complaints are addressed within the timescales set down internally and by our regulator.
Our client is a family feel, growing business based in South Cambridge.
They are looking for a customer orientated candidate to join them as a Client Service Advisor on an initial 6 month contract with the likelihood of a permanent opportunity at the end.
Responsible for front to back Onboarding of new and existing clients.
General
Based in central London working on a hybrid basis.
We currently require a Client Onboarding Specialist to join an Investment banking client of ours on a 6 month contract with the chance to become permanent.