Posted by Central Employment Agency (North East) Limited • £45K/yr
Client Services Manager role profile
As a Client Services Manager, you will drive customer satisfaction and retention through exceptional service and strategic account management.
You will analyze client needs, provide tailored solutions, and build strong relationships to ensure long-term success and growth.
General
Central Employment are delighted to be working in partnership with a leading UK digital communications, transformation and fulfilment organisation, as they look to recruit an engaging Client Services Manager, operating from there Sunderland facility.
Posted by Hott Source Limited • £26K/yr to £40K/yr
A leading retail marketing and communications company are looking to add to their client services team with an experienced Account Manager.
In this crucial role, you will be responsible for managing well-known client accounts, ensuring their projects are executed with excellence and efficiency.
A background working in POS (point-of-sale) and with clients in the retail sector is highly desirable.
Join our Sunderland team as a Customer Service Advisor, where you'll be the first point of contact for our customers by providing assistance and guidance to each customer displaying empathy, understanding and a passion for delivering excellent customer service, giving a personal touch ensuring they feel valued and respected.
You'll be placed within a supportive team with excellent mentors, who'll provide full training and guide you to ensure you have everything you need to succeed as a Customer Service Advisor at Barclays.
Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for.
Experience of working in a customer-obsessed role preferably from a Business to Business perspective although not essential
The purpose of this role is to provide an exceptional experience to our Brokers and Solicitors across both telephony and webchat, enabling them to achieve their ambitions and meet their clients mortgage needs whilst contributing to the Life Moments commercial ambitions.
To hit the ground running it's essential that you have some of these skills and experiences too:
Are you looking for a new and exciting Contact Centre opportunity?
You will report directly to the Assistant Commercial Team Manager and handle all incoming queries relating to the provision of lease cars for public sector organisations.
We're looking for dedicated Customer Service Officers to join Fleet My New Car at Northumbria Manufacturing Hub based in Northumberland.
Join our Sunderland team as a Customer Service Advisor, where you'll be the vital first point of contact for our customers, offering assistance and guidance with empathy, understanding, and a passion for delivering exceptional service.
Working the night shift, you'll play a crucial role in ensuring our customers feel valued and respected around the clock.
In return for your dedication, you'll receive a generous shift allowance, along with the full support from a collaborative team and expert mentors.
Posted by Bryony Gibson Consulting • £30K/yr to £45K/yr
We are delighted to be working with this South Tyneside accountancy firm based in Gateshead who are looking to appoint a qualified accountant as a Client Manager leading a small team of accounting technicians.
A paperless office, embracing technology they work with all the latest accountancy software and tools to work both efficiently and provide the best service to their clients.
This is a firm who do things a little differently and are refreshingly modern in their approach.
As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
We're seeking individuals to join our team at Whistl Gateshead's contact centre.
Join us to make a difference and be part of our dedicated team.
Our client are an award-winning group of financial services and technology companies, working with close to 20% of UK financial advisers and their clients.
By combining their Investment Management expertise with advanced Wealth Platform technology, they offer financial solutions built for the future and that of their clients.
The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries.