My client, a membership organisation is currently recruiting for a Customer Service Manager.
The main purpose of this role is to provide excellent customer service to their members, learners and prospective applicants for individual, course and consultancy accreditation.
Working Model: Working from home (UK) with co-working twice a month (Warwickshire) and quarterly team meetings
Client Services plays a key role in the delivery of the HL strategy by unravelling process or service-related issues that could cause clients to be unhappy.
We solve problems, assess process faults, and work hard to retain our clients by putting things right and rebuilding their trust.
Ensuring that all complaints are addressed within the timescales set down internally and by our regulator.
They are looking for a customer orientated candidate to join them as a Client Service Advisor on an initial 6 month contract with the likelihood of a permanent opportunity at the end.
Our client is a family feel, growing business based in South Cambridge.
As the Service Manager, you will manage a team including Social Workers, Social Work Officers, and Community Care Officers.
Service Care Solutions are looking for an experienced and motivated Service Manager to work within London Borough of Haringey's new re-designed service in Adult Social Care.
Your core responsibility will be to ensure that the duties of the team are undertaken effectively and efficiently on a day to day basis.
We are seeking a dynamic individual to join our team as a Service Manager, overseeing our Capital Programme with a focus on regeneration and economic growth.
Role Summary: As a pivotal member of our Capital Delivery Service, you will spearhead the strategic direction and delivery of our Regeneration Programme.
Are you a seasoned professional in strategic management with a flair for delivering impactful projects?
Our established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available.
The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of a customer booking service in an effective and cost-efficient manner.
Duties
Assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans and targets.