My client, a membership organisation is currently recruiting for a Customer Service Manager.
The main purpose of this role is to provide excellent customer service to their members, learners and prospective applicants for individual, course and consultancy accreditation.
Working Model: Working from home (UK) with co-working twice a month (Warwickshire) and quarterly team meetings
They are looking for a customer orientated candidate to join them as a Client Service Advisor on an initial 6 month contract with the likelihood of a permanent opportunity at the end.
Our client is a family feel, growing business based in South Cambridge.
Our Global banking client is looking for a Client Service Advisor responsible for being the primary contact for telephone and email requests including technical support for their banking clients relating to Cash Management and Debit/Charge Card related products.
Responsibilities
Front line support, via email and telephony, navigating all internal partnerships and activities throughout the enquiry to deliver an accurate and timely service.
My client is on the world's leading financial institutions united in their purpose to help make financial lives better through the power of every connection.
They are dedicated to helping teammates be their best at work and at home.
Our established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available.
The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of a customer booking service in an effective and cost-efficient manner.
Duties
Assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans and targets.
My MSP client is on the lookout for a Service Desk Manager to join their team out in their Manchester or London offices.
Day Rate: £325 P/D (Outside of IR35)
Job Summary
As a Service Desk Manager, you will be responsible for overseeing the daily operations of my Client's IT Service Desk, managing the service desk team, and ensuring that our end users receive exceptional IT support.