Reporting to our Customer Service Manager, we're looking for someone with a proven track record in customer care who is methodical, highly organised, results driven and comfortable working in a fast-paced environment.
You will play a significant role in the organisation's development and in turn will have the opportunity for career development and on-going learning.
This is a great opportunity to join a unique health tech company set for rapid expansion.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
As an Client Relationship Specialist, you will be working in a fast paced, client focused environment, generating opportunities for mortgage consultants, managing inbound lead flow and distribution, managing renewal activity and providing exceptional post-sale support to our clients.
We are looking for an enthusiastic customer focused individual to join our Mortgage processing team, as part of our Mortgage Club in our Camberley Office.
This will be alongside study towards industry recognised qualifications to support your career progression.
These are not automated roles and will is a mix of administration and customer services, where you will be involved in:
With training and as one of their Customer Service Associates, you will become responsible for providing an efficient and effective administration and customer service to existing customers regarding their Mortgage, Investment and/or Savings Accounts.
Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development?
These are not automated roles and will is a mix of administration and customer services, where you will be involved in:
With training and as one of their Customer Service Associates, you will become responsible for providing an efficient and effective administration and customer service to existing customers regarding their Mortgage, Investment and/or Savings Accounts.
Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development?