Answer account holder query calls, provide basic technical support to our account holders, respond to email queries using Freshdesk ticketing system, processing account holder applications, provide sales advice to new account applicants, provide advice to existing account holders, raise credit and debit invoices and make adjustments to accounts.
General
Our Client is fast growing multi-award winning Group of businesses providing Debit/Credit Card Processing Facilities to small businesses, retailers and charities.
They are looking for energetic and motivated graduates to join our small but friendly customer services team based in Northampton.
We are working with an established client based in Lamport, Northants, they have a requirement for a permanent Office Administrator to undertake responsibility for a variety of Administration duties supporting the Team Manager in an existing team of 7.
This is a varied, busy role and requires candidates with previous experience in a similar role.
Due to the rural location of this role it is essential you have your own transport.
We are currently recruiting on behalf of our highly esteemed and reputable client based in Northampton who are seeking a Membership Experience Advisor to join their team on a full time.