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A very exciting opportunity for a Client Administrator has come up to join a team based in Guildford. The purpose of this role is to provide the highest service to colleagues on a daily basis. Our client offers an outstanding working environment and amazing benefits. The Client Administrator position involves: Communicating and liaising with the team effectively and efficiently Updating the team on the progress and status of tasks where appropriate Working with service users to offer assistance wherever possible Supporting the wider teams and creating files for clients when required Assisting with all files and updating them when required Supporting the finance team by ensuring that receipts, cheques and bills are correctly loaded to the system Photocopying, printing, scanning, binding and filing tasks Dealing with any ad hoc duties as requested by the business Dealing with internal and external postal deliveries and arrange couriers services as necessary Working with the team to ensure client services are met at all times The ideal Client Services Administrator will: Have a minimum of six months administration experience Be educated to GCSEs graded A to C to include Maths and English Maintain excellent verbal and written communications skills Have great customer service experience and work ethic Maintain good interpersonal skills with the ability to adapt style and approach Maintain excellent attention to detail Please apply for further information and the chance to be considered for this great opportunity!
This is a great role for a Client Services Administrator to work with a fantastic company based in Guildford joining a vibrant and busy team. The Client Services Administrator will look after administration and file management for the Client Services Team. The successful candidate will have exceptional customer service and administration skills. This company offers a mix of hybrid and office work. Company Benefits: 25 days holiday and long service accrual Private medical insurance Employee assistance programme Access to corporate gym membership rates Eye care Wellness initiatives Holiday purchase schemes Bonus scheme Pension scheme Income protection insurance Key Responsibilities: Develop solutions to ensure an exceptional service is provided at all times. Consistently and appropriately update service users on progress and status of tasks where appropriate Work with service users to offer assistance where possible Support the team with the completion of client due diligence, conflict checking and the Anti Money Laundering processes Create new files and maintain and update existing files, demonstrating an understanding of the principal documents Deal with internal and external postal deliveries and arrange couriers' services as necessary Working effectively and efficiently on the CRM system to log and record documents Undertake all file closing procedures including the processing of archiving and retrieval Complete searches at the request of Directors, Fee Earners, Client Services Leads and Client Services Executives Photocopying, printing, scanning, binding, and filing tasks Supporting the finance team by ensuring receipts, cheques and bills are correctly loaded onto the system Any ad hoc duties as requested by the business Producing document packs Producing court bundles Keeping client specific records updated where necessary Preparing files for costs assessments Undertaking basic Land Registry searches Data Subject Access Requests Checking Companies House for company registration numbers, addresses, director details etc Updating the intranet pages Experience and Skills Requirements: A minimum of 6 months administration experience GCSEs graded A to C to include Maths and English (or equivalent level of qualification) Solid customer service centric experience and work ethic Excellent verbal and written communication Communication Proactive Team Player Organised Good interpersonal details with the ability to adapt style and approach Attention to detail and accuracy If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Are you an experienced PA/Administrator who has worked within the professional services environment previously? Our fantastic client is seeking a Client Services Executive to join their expanding team. The purpose of this role is to support internal and external clients. The Client Services Executive position involves: Making sure all client related correspondence is received Taking an active role in relationship management and client care Client Services Executive Entering and ensure accuracy of client information on the specific systems Coordinating the appropriate support for specific client projects Diary management and coordination and making sure meeting arrangements are notified Taking responsibility for room booking and meeting coordination including confirmation of attendees, arranging relevant technology, refreshments Making sure travel bookings are completed Setting up processes for Partners, fee earners and client Supporting Partners, fee earners and the Business Development and Marketing teams Communicating with external clients both independently and upon instructions Arranging client meetings and ensure efficient responses to written and verbal client queries Monitor and track all tasks and prioritise accordingly Providing the relevant information in advance Arranging for photocopying, scanning, printing and filing to be carried out by the team To be considered for the Client Services Executive position will: Have previously worked within Legal Maintain advanced knowledge and experience of using software including all Microsoft Office packages Have excellent verbal and written communications skills Provide a fantastic work ethic Maintain good interpersonal skills with the ability to adapt when required Be able to work both independently and as part of a team Maintain excellent attention to detail and deliver work with accuracy Please apply for further information and the chance to be considered for this fantastic opportunity! In return my client offers outstanding benefits and a lovely office setting.