Posted by Randstad Perm Professionals • £28K/yr to £30K/yr
General
As a CS Team leader you will be responsible for leading a small team of customer service adviser's focusing on delivering excellence, advising on best practice and leading by example.
We are delighted to be working in partnership with a multi-national market leader in search of a passionate and capable Customer Service Team Leader.
Responsibilities
Plans and organises Customer Service team ensuring all processes are adequately covered and service is at least at agreed level.
Posted by Coburg Banks Limited • £36K/yr to £40K/yr
We're working with one of the UK's largest and foremost law firms to help them recruit a Support Services Team Leader within their Private Client Services division.
This is a key role within this function, you would assist with the day-to-day management of the PAs supporting client facing teams and clients within Private Client Services.
Are you a highly organised and resilient individual, a strong communicator able to build effective working relationships across a large business, preferably within an operations or professional services function?
Posted by AUCTORO RECRUITMENT LIMITED • £35K/yr to £42K/yr
As a Customer Service Team Leader, you will oversee the Customer Service team, ensuring that service standards are consistently met.
We are working exclusively with an industry leading client on the lookout for a Customer Service Team Leader to join their team in Coryton, Stanford-le-Hope on a 10 month FTC.
You will manage all aspects of customer interactions and support your team to deliver the highest level of service efficiently and cost-effectively.
The Customer Service Team Leader will hold responsibility to help support and effectively lead a team of direct reports, ensuring customer emails, and escalations are efficiently and effectively actioned to a high level of service.
Based Diss (office based on Monday/Tuesday and Thursday, home based Wednesday and Friday)
They are looking for a Team Leader for their Customer Services/sales team that take inbound enquires(phone calls, emails etc) from potential customers wanting legal services - litigation, wills, conveyancing etc and converting them into a client.
My client is a rapidly expanding legal firm that has built a platform that allows solicitors to choose the work they take on and improve the quality of their working life.
They have huge plans to grow to over 1000 solicitors and looking to IPO in 3-5 years and well on their way to meet these targets and it is an exciting time to join them on their journey.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
We are currently seeking on behalf of our client, a Client Services Team Manager who will lead the team when it comes to ensuring service delivery excellence, customer satisfaction, order processing and working to agreed department targets.
Posted by Healix Group of Companies • £30K/yr to £35K/yr
We have an exciting opportunity for and experienced Customer Service Team Leader to join our Member Advisor team based in Bristol.
Working in liaison with and reporting to the Claims Co-ordination Manager, you will be leading and inspiring team members to deliver outstanding service to both internal and external clients and members and achieve set performance levels in a live setting;
This is a varied role where you will be managing performance through the use of: